Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how Holdfast Tiling ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you visit our website holdfasttiling.com, including all related pages, subdomains, and associated services (the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it, including your name, email address, phone number, and other contact details when you sign up, contact us, or interact with our services.
- IP Address: We automatically collect your Internet Protocol (IP) address to identify your location, device, and connection type.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing behaviour on our Website.
- Usage Data: We collect data about how you interact with our Website, including pages visited, time spent on pages, clicks, referral sources, and device information.
How We Use Information
We use the information we collect for the following purposes:
- Analytics: To understand user behaviour, measure Website performance, and track visitor statistics.
- Affiliate Tracking: To track clicks, referrals, and conversions for our affiliate partnerships with casinos and betting operators.
- Site Improvement: To enhance user experience, optimise website functionality, and develop new features.
- Communications: To send you newsletters, promotional materials, and updates (if you have opted in).
- Legal Compliance: To comply with Australian laws and regulations, including the Privacy Act 1988 (Cth).
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for basic website functionality and security.
- Analytics Cookies: Used to track user behaviour and website performance (e.g., Google Analytics).
- Affiliate Cookies: Used by our affiliate partners to track referrals and commissions.
- Advertising Cookies: Used to deliver targeted advertising content across the internet.
Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that blocking essential cookies may affect Website functionality. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Links
Our Website contains links to external websites, including casinos, sportsbooks, and other affiliate partners. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of any external sites before providing your personal information. Your use of third-party websites is governed by their own privacy policies, not ours.
Your Rights
Under the Australian Privacy Act 1988 (Cth) and the Privacy Principles, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Australian Privacy Principles
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data and cookies are typically retained for up to 90 days, unless you have opted to delete them. If you request deletion of your information, we will remove it within 30 days, except where retention is required by applicable Australian laws or regulations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: holdfasttiling.com
We will respond to your inquiry within 30 days of receipt.